Kith Spark

Product

One tool from customer idea to shipped feature

Collect feedback in an AI-moderated forum, weight it by real deal value, run multiple roadmap boards, and keep every requester in the loop from idea to ship.

Customer feedback software

Customer feedback software that closes the loop

Customer feedback software is a system for collecting, organizing, and acting on what customers tell you. Kithspark runs an AI-moderated public forum where customers post and vote on ideas, weights each request by HubSpot deal value, and notifies every requester automatically as their idea moves from submitted to shipped.

Feature request management

Feature request management with a memory

Feature request management is the practice of collecting, deduplicating, prioritizing, and acting on requests for new functionality. Kithspark manages requests as lineage-tracked entities, so each one stays connected to the customers who asked even after it is merged, split, or partly shipped, and prioritization is weighted by HubSpot deal value.

Product roadmap software

Product roadmap software fed by your customers

Product roadmap software helps teams plan, communicate, and track what they will build and when. Kithspark connects a public customer feedback forum to multiple roadmap boards, release management, and task management, so each roadmap item traces back to the customers and deal value that justify it.

Public roadmap

A public roadmap your customers trust

A public roadmap is a customer-facing view of what a product team is planning, building, and shipping. Kithspark publishes one on each workspace's subdomain, links every roadmap item to the ideas behind it, and notifies the requesters automatically as items move from planned to shipped.

Idea management

Idea management that credits the source

Idea management software captures ideas from customers and teams, evaluates them, and tracks the best ones to delivery. Kithspark gathers ideas in a public forum, scores them statistically and against HubSpot deal value, and keeps each contributor credited and notified through the whole lifecycle.

Feature voting

Feature voting that means something

Feature voting lets customers upvote the ideas they want most, giving product teams a demand signal. Kithspark runs a public voting board and weights the result by HubSpot deal value, so a vote from a major account counts for more than raw totals suggest.

Closed-loop feedback

Closed-loop feedback, handled automatically

Closed-loop feedback means telling the people who gave feedback what happened with it. Kithspark closes the loop automatically: every requester is notified as their idea is reviewed, worked, merged, partially shipped, or declined, including when their input was folded into a larger feature.

Feedback prioritization

Prioritize feedback by revenue, not volume

Feedback prioritization is deciding which requests to build first. Kithspark prioritizes statistically from votes and engagement, then cross-references HubSpot so deal value and customer importance shape the ranking. You build for revenue and strategic accounts, not only for whoever votes most.

Turn your customers into your roadmap

Spin up an AI-moderated feedback forum, weight every request by real deal value, and keep each requester in the loop from idea to ship.