Glossary
Product Discovery
The work of learning what to build before committing to building it.
In short
Product discovery is the work teams do to decide what is worth building before they build it. Through customer research, interviews, and experiments, teams test whether a problem is real and a solution is viable. Discovery reduces the risk of investing in features that users do not need or want.
Product discovery answers the question of whether a planned solution will deliver value before engineering invests heavily. It blends conversations with users, data review, and small experiments to test assumptions about problems and solutions.
Discovery pairs with delivery, the work of building well. Teams that skip discovery often ship features nobody uses. Kithspark supports discovery by surfacing weighted feedback and lineage, so teams can see which problems matter most to high-value customers.
Example
Before building a billing redesign, a team interviews ten customers and learns the real pain is unclear invoices, not the layout.
Related terms
Turn your customers into your roadmap
Spin up an AI-moderated feedback forum, weight every request by real deal value, and keep each requester in the loop from idea to ship.