Glossary
Deal-Weighted Feedback
Kithspark's way of weighting feedback by HubSpot deal value, not raw votes.
In short
Deal-weighted feedback is Kithspark's concept of prioritizing feedback by customer importance, such as HubSpot deal value, rather than raw vote counts. A request from a large or strategic account can carry more weight than one with more votes from smaller accounts, so prioritization reflects revenue and not only popularity.
Deal-weighted feedback changes how demand is read by attaching account value to each contributor. Instead of ranking ideas by vote count alone, Kithspark can weight votes and requests using HubSpot deal value, so the revenue behind an idea shapes its priority.
Raw votes can favor a loud crowd of small accounts over a few critical customers. By weighting feedback, a team sees which requests matter most to the business while still honoring community input. This keeps prioritization tied to value as well as popularity.
Example
A request from three enterprise accounts worth large deals outranks one with forty votes from free-tier users.
Related terms
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