Glossary
Feedback Board
A shared space where users post, browse, and support product ideas.
In short
A feedback board is a centralized space where customers and teams post ideas, browse existing submissions, and add their support. It replaces scattered notes and inboxes with one searchable record of demand, helping product teams see what users care about and avoid logging the same request twice.
A feedback board gives users a single place to submit ideas and see what others have already raised. Because submissions are public or semi-public, people can find an existing post and support it instead of opening a duplicate, which sharpens the signal for the product team.
Boards usually pair with voting, status labels, and comment threads so a request can mature from raw idea to scheduled work. Kithspark runs its board with AI moderation so discussion stays civil and on topic without a person watching every thread.
Example
A product team opens a public board where users post integration requests and vote on which ones matter most.
Related terms
Turn your customers into your roadmap
Spin up an AI-moderated feedback forum, weight every request by real deal value, and keep each requester in the loop from idea to ship.