Glossary
Public Roadmap
A roadmap shared openly with customers to show planned and shipped work.
In short
A public roadmap is a version of a product plan shared openly with customers and prospects. It typically shows what is under consideration, in progress, and recently shipped. By making direction visible, it sets expectations, reduces repeat questions, and invites users to weigh in on what matters to them.
A public roadmap takes the team's plan and opens it to customers, usually in simplified columns such as planned, building, and launched. It builds trust by showing that requests are heard and that progress is real.
Because it is public, the wording stays careful and dates stay loose, since commitments can shift. Kithspark connects the public roadmap to its feedback board, so a customer who supported an idea is notified automatically as it moves between stages.
Example
A startup publishes a roadmap page with three columns so customers can track which requested features are now in progress.
Related terms
Turn your customers into your roadmap
Spin up an AI-moderated feedback forum, weight every request by real deal value, and keep each requester in the loop from idea to ship.